Last updated:Yesterday at 23:55
Train companies affected:Avanti West Coast, TransPennine Express
Redbridge (RDB)
Redbridge station, Station Road, Redbridge, Hampshire, SO15 0NB
Station Information
Ticket Office
Opening Hours
No
Location
Permit to Travel Machine at the entrance to platform
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Yes
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: No
- Information Services Opening Times Saturday: No
- Information Services Opening Times Sunday: No
Staff Help Available
No
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Redbridge.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B station - This station has level access to Platform 1 (for trains towards Southampton). There is no step-free access to Platform 2 (for trains towards Romsey/ Brockenhurst).
This station does not have any Customer Information Screens or a PA system to announce train services from this station.
Ticket barriers and gates
No
Accessible ticket machines
Yes
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
Not Specified
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Spaces
4 spaces
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
8 spaces
Type of Storage
Racks
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
To Totton / Romsey: Redbridge Roundabout Bus Stop (Southampton side of Roundabout on A33 slip road)
To Southampton: Redbridge School Bus Stop (Southampton side of Roundabout on A33 slip road)
Information to plan your onward journey is available in a printable format here
