Last updated:Today at 19:43
Train companies affected:Avanti West Coast, London Northwestern Railway
Redruth (RED)
Redruth station, Station Road, Redruth, Cornwall, TR15 2AB
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Sunday 8th September - 0900 to 1900
Monday 9th to Tuesday 10th September - 0715 to 1915
Wednesday 11th September - 0715 to 2230
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:30 - 19:00
- Opening Hours Saturday: 07:30 - 19:00
- Opening Hours Sunday: 09:00 - 16:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:50 - 22:20
- Information Services Opening Times Saturday: 05:50 - 21:15
- Information Services Opening Times Sunday: 08:50 - 22:10
Staff Help Available
- Staff Help Available Monday to Friday: 05:50 - 22:30
- Staff Help Available Saturday: 05:50 - 21:15
- Staff Help Available Sunday: 08:50 - 22:10
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Category B2 - This station has a degree of step free access with step free available to both platforms. Transfer between platforms is via local roads and under the railway viaduct. Access roads are steep in places.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 07:30 - 19:00
- Waiting rooms Saturday: 07:30 - 19:00
- Waiting rooms Sunday: 09:00 - 16:30
Linked to ticket office hours to platform 2
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
drop off points available to both platforms
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:50 - 22:30
- Staff help available Saturday: 05:50 - 21:15
- Staff help available Sunday: 08:50 - 22:10
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 07:30 - 19:00
- Waiting Rooms Saturday: 07:30 - 19:00
- Waiting Rooms Sunday: 09:00 - 16:30
Linked to ticket office hours to platform 2
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
30 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
drop off points available to both platforms
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.50
- Rate on Saturday £3.20
- Rate on Sunday £3.20
- Rate per week £22.50
- Rate per month £60.00
- Rate per 3 months £163.00
- Rate per year £470.00
Refreshment Facilities
Yes
Pay Phones
No
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
15 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Frontage to Platform 2
Information to plan your onward journey is available in a printable format here
