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Last updated:Today at 07:27
Train companies affected:Greater Anglia, Stansted Express

Redruth (RED)

Redruth station, Station Road, Redruth, Cornwall, TR15 2AB

Redruth road works

From 7 October to 11 November, Roadworks will take place on B3300 resulting in a road closure near Redruth Station from 7th October to 11th November. Customers are advised to allow more time for their journey accessing the station. Bus Services T1/T2/T3 will be impacted by these roadworks and will not call at Redruth Station during this period. Rail Link service 34 to/from Helston will be unaffected and will serve the station as normal.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:30 - 19:00
  • Opening Hours Saturday: 07:30 - 19:00
  • Opening Hours Sunday: 09:00 - 16:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:50 - 22:20
  • Information Services Opening Times Saturday: 05:50 - 21:15
  • Information Services Opening Times Sunday: 08:50 - 22:10

Staff Help Available

  • Staff Help Available Monday to Friday: 05:50 - 22:30
  • Staff Help Available Saturday: 05:50 - 21:15
  • Staff Help Available Sunday: 08:50 - 22:10

Meeting point: Ticket Office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 - This station has a degree of step free access with step free available to both platforms. Transfer between platforms is via local roads and under the railway viaduct. Access roads are steep in places.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 07:30 - 19:00
  • Waiting rooms Saturday: 07:30 - 19:00
  • Waiting rooms Sunday: 09:00 - 16:30

Linked to ticket office hours to platform 2

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

drop off points available to both platforms

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:50 - 22:30
  • Staff help available Saturday: 05:50 - 21:15
  • Staff help available Sunday: 08:50 - 22:10

Meeting point: Ticket Office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 07:30 - 19:00
  • Waiting Rooms Saturday: 07:30 - 19:00
  • Waiting Rooms Sunday: 09:00 - 16:30

Linked to ticket office hours to platform 2

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

30 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

drop off points available to both platforms

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.50
  • Rate on Saturday £3.20
  • Rate on Sunday £3.20
  • Rate per week £22.50
  • Rate per month £60.00
  • Rate per 3 months £163.00
  • Rate per year £470.00

Refreshment Facilities

Yes

Pay Phones

No

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Bicycle Storage

Spaces

15 spaces

Type of Storage

Stands

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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