Last updated:Today at 12:34
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 11:54
Train companies affected:South Western Railway
Salhouse (SAH)
Salhouse station, Station Road, Salhouse, Norfolk, NR13 6NZ
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using the Help Point at this station
Assistance meeting point is on the platform.
Customer Help Points
Yes
Help points can be found at the following location(s):
Towards the far end of the station car park and along from the entrance gate on to Platform 2 (for trains towards Cromer and Sheringham), fixed to a short white post
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday & Public Holidays: Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Norwich) is via the barrow crossing at the end of the platform.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using the Help Point at this station
Assistance meeting point is on the platform.
Customer Help Points and Meeting Point
Yes
Help points can be found at the following location(s):
Towards the far end of the station car park and along from the entrance gate on to Platform 2 (for trains towards Cromer and Sheringham), fixed to a short white post
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
Greater Anglia
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
6 spaces
Accessible spaces
0 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
There are two cycle stands located towards the far end of the station car park and along from the entrance gate on to Platform 2 (for trains towards Cromer and Sheringham).
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services pick up and drop off at the bus stops at the junction of Station Rd and Norwich Road in Salhouse
