Last updated:Today at 09:21
Train companies affected:South Western Railway
Salisbury station, South Western Road, Salisbury, Wiltshire, SP2 7RS
In the booking hall
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Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Salisbury ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
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Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Salisbury.
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This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
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Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
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Yes
Heated waiting rooms located on Platforms 2, 3 and 4.
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8 spaces
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Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
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The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. The baby changing facilities are located in the toilets on Platform 4.
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Heated waiting rooms located on Platforms 2, 3 and 4.
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269 spaces
8 spaces
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Parking charges apply
RingGo Code 2014.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.30.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.90.
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110 spaces
Compounds & Racks
Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
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There are no cycle hire facilities at this station
Station forecourt, off South Western Road
Information to plan your onward journey is available in a printable format here