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Saltash (STS)

Saltash station, Albert Road, Saltash, Cornwall, PL12 4EB

Due to the steep gradient, ramped access on or off trains at this station is not currently available. Customers requiring ramped access to travel to or from this station should contact GWRs passenger assist travel team on 0800 197 1329

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Great Western Railway

Ticket Office

Opening Hours

No

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information

No

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Meeting point: Ticket Office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

No

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via a long ramp only and via local steep roads from platform 2. There is also a large step from the train to the platform and therefore ramps can not be used at this station. If you are not able to manage the step onto the train, please call GWR Passenger Assist team on 0800 197 1329.

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Not Specified

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No

Meeting point: Ticket Office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Spaces

8 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

Fore Street Bus Stops. Taxis from the station entrance

    Information to plan your onward journey is available in a printable format here

    Maps

    Find Another Station