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Last updated:Today at 15:07
Train companies affected:South Western Railway

Sheffield (SHF)

Sheffield station, Sheaf Street, Sheffield, South Yorkshire, S1 2BP

The lifts are out of order between Platform 6 and Platform 8 at Sheffield station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:00 - 22:50
  • Opening Hours Saturday: 05:00 - 22:50
  • Opening Hours Sunday: 07:45 - 23:00
Location

On the station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Collect and top your Smartcard at this location

Information Available From Staff

  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

04.20 - 24.00 Monday to Saturday

07.30 - 24.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Customer Help Points

Yes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.

This station has tactile paving at the edge of each platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Friday: 05:00 - 22:50
  • Waiting rooms Saturday: 05:00 - 22:50
  • Waiting rooms Sunday: 07:45 - 23:00

Closed until further notice

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

11 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

04.20 - 24.00 Monday to Saturday

07.30 - 24.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:

  • Monday to Friday: 05:00 to 22:50

  • Saturday: 05:00 to 22:50

  • Sunday: 07:45 to 23:00

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 05:00 - 22:50
  • Waiting Rooms Saturday: 05:00 - 22:50
  • Waiting Rooms Sunday: 07:45 - 23:00

Closed until further notice

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating Area

Yes

First Class Lounge

No

The First Class Lounge located on platform 5 is currently closed.

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

678 spaces

Accessible spaces

11 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

ATM

Yes

Refreshment Facilities

Yes

Cafes and vending machines.

Shops

Yes

Bicycle Storage

Spaces

400 spaces

Cycle hub open 24 hours.  Changing facilities and toilets available.  Cycle repair facilities available at Russell's Bicycle Shed.

Type of Storage

Compounds & Stands

Location

Cycle hub located at station entrance (next to taxi rank).  Additional stands available on Platform 6.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

8 hire cycles available from Russell's Bicycle Shed.

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