Last updated:Today at 05:33
Train companies affected:South Western Railway
Sheffield (SHF)
Sheffield station, Sheaf Street, Sheffield, South Yorkshire, S1 2BP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:00 - 22:50
- Opening Hours Saturday: 05:00 - 22:50
- Opening Hours Sunday: 07:45 - 23:00
Location
On the station concourse
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Collect and top your Smartcard at this location
Information Available From Staff
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Customer Help Points
Yes
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:00 - 18:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Friday: 05:00 - 22:50
- Waiting rooms Saturday: 05:00 - 22:50
- Waiting rooms Sunday: 07:45 - 23:00
Closed until further notice
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
11 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
Monday to Friday: 05:00 to 22:50
Saturday: 05:00 to 22:50
Sunday: 07:45 to 23:00
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:00 - 22:50
- Waiting Rooms Saturday: 05:00 - 22:50
- Waiting Rooms Sunday: 07:45 - 23:00
Closed until further notice
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating Area
Yes
First Class Lounge
No
The First Class Lounge located on platform 5 is currently closed.
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
678 spaces
Accessible spaces
11 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
ATM
Yes
Refreshment Facilities
Yes
Cafes and vending machines.
Shops
Yes
Pay Phones
Yes
Bicycle Storage
Spaces
400 spaces
Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
Type of Storage
Compounds & Stands
Location
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
8 hire cycles available from Russell's Bicycle Shed.
More Information
Transport Links
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
station front
Information to plan your onward journey is available in a printable format here
The Sheffield 'Stagecoach Supertram' has stops beside the rail station - exit the rail station via overbridge.
For tram routes and times: www.supertram.com
Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
8 hire cycles available from Russell's Bicycle Shed.
