Last updated:Today at 05:23
Train companies affected:South Western Railway
Shenfield station, Hutton Road, Shenfield, Essex, CM15 8JD
Yes
Yes
Yes
No
Yes
Yes
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
Yes
Help point available in ticket hall
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Yes
Shenfield station has Secure Station Acreditation
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Details of nearest taxis are shown on station information poster
No
Shenfield Car Park 1
14 spaces
Shenfield Car Park 2
Not Specified
Shenfield Car Park 1
Shenfield Car Park 2
Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
Yes
Help point available in ticket hall
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
Yes
Yes
Yes
Yes
National Car Parks Ltd
444 spaces
14 spaces
Yes
No
Yes
Parking charges apply
National Car Parks Ltd
39 spaces
Yes
No
Yes
Parking charges apply
Yes
Located on concourse
Yes
Vending machines
Yes
News agent Passport Photo Booth
No
Yes
112 spaces
Stands
No
No
There are no cycle hire facilities at this station
Station Forecourt unless otherwise indicated.
Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map