Last updated:Today at 01:57
Train companies affected:South Western Railway
Shepperton station, Station Approach, Shepperton, Surrey, TW17 8AN
Near the station entrance
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Shepperton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
No
Telephone 0800 52 82 100
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Shepperton.
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
No
N/A
No
Yes
No
No
No
1 spaces
No
No
Telephone 0800 52 82 100
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
No
N/A
No
N/A
No
No
Yes
7 spaces
1 space
No
No
No
Parking is free
No
36 spaces
Racks
Platform 1 and booking hall entrance
No
Yes
There are no cycle hire facilities at this station
Front of Station in Station Approach off Green Lane (B3366)
Information to plan your onward journey is available in a printable format here