Last updated:Today at 21:14
Train companies affected:Avanti West Coast, London Northwestern Railway
Slough (SLO)
Slough station, Brunel Way, Slough, Berkshire, SL1 1XW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 21:30
- Opening Hours,Saturday: 06:30 - 21:30
- Opening Hours,Sunday: 07:00 - 21:30
Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00
Location
In ticket hall to platform 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: Available
- Staff Help Available,Sunday: Available
Meeting point: Platform 5 customer assistance office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A station - This station has step-free access to all platforms
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Available
Platforms 3/4 and 5
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: Available
- Staff help available,Sunday: Available
Meeting point: Platform 5 customer assistance office.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 06:00 - 23:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Accessible wc on platform 5
Waiting Rooms
Available
Platforms 3/4 and 5
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
564 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Car park CCTV
Yes
Notes
Find out more about car parking at this station.
ATM
Available
Adjacent station entrance
Refreshment Facilities
Available
Coffee shop
Shops
Available
Coffee shop
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Station entrance
Bicycle Storage
Spaces
120 spaces
Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platform 5 and front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Yes
More Information
Transport Links
Front of station, bus stops on Brunel Way, or as directed by signs.
Range of taxi operators operate in main station forecourt area
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Yes
