Slough (SLO)
Slough station, Brunel Way, Slough, Berkshire, SL1 1XW
If you need help planning your journey, call our Assisted Travel team on 0800 197 1329 or using type talk on 18001 0800 197 1329.
Slough improvement works
Work is taking place to improve the ticket hall. Temporary access will be to the left of the main entrance.
This means there are fewer spaces in the East car park. You may want to use the West car park, which isn't affected. Please allow extra time to catch your train, as it is further from the platforms.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 21:30
- Opening Hours Saturday: 06:30 - 21:30
- Opening Hours Sunday: 07:00 - 21:30
Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00
Location
In ticket hall to platform 2
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Meeting point: Platform 5 customer assistance office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A station - This station has step-free access to all platforms
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Yes
Platforms 3/4 and 5
Seating area
Yes
Accessible public telephones
Yes
Phones are not accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Meeting point: Platform 5 customer assistance office.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 06:00 - 23:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Accessible wc on platform 5
Waiting Rooms
Yes
Platforms 3/4 and 5
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Brunel Way
- Slough
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
564 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £6.30
- Rate per day £9.00
- Rate on Saturday £6.30
- Rate on Sunday £6.30
- Rate per week £45.00
- Rate per month £150.00
- Rate per 3 months £425.00
- Rate per year £1440.00
ATM
Yes
Adjacent station entrance
Refreshment Facilities
Yes
Coffee shop
Shops
Yes
Coffee shop
Pay Phones
Yes
Accessible Public Telephones
Yes
Phones are not accessible
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Station entrance
Bicycle Storage
Spaces
120 spaces
Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platform 5 and front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Yes
More Information
Transport Links
From station front on Platform 2 side
Range of taxi operators operate in main station forecourt area
Information to plan your onward journey is available in a printable format here
Change at Hayes for the Heatrow Connect service, Air Port Link Please change at Reading for Heathrow, Gatwick links and Bristol Temple Meads for Bristol Airport.
Yes
