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Slough (SLO)

Slough station, Brunel Way, Slough, Berkshire, SL1 1XW

Slough improvement works

Work is taking place to improve the ticket hall. Temporary access will be to the left of the main entrance. 

This means there are fewer spaces in the East car park. You may want to use the West car park, which isn't affected. Please allow extra time to catch your train, as it is further from the platforms.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 21:30
  • Opening Hours Saturday: 06:30 - 21:30
  • Opening Hours Sunday: 07:00 - 21:30

Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00

Location

In ticket hall to platform 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes
  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Meeting point: Platform 5 customer assistance office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A station - This station has step-free access to all platforms

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms

Yes

Platforms 3/4 and 5

Seating area

Yes

Accessible public telephones

Yes

Phones are not accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

Meeting point: Platform 5 customer assistance office.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 06:00 - 23:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Accessible wc on platform 5

Waiting Rooms

Yes

Platforms 3/4 and 5

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

564 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £6.30
  • Rate per day £9.00
  • Rate on Saturday £6.30
  • Rate on Sunday £6.30
  • Rate per week £45.00
  • Rate per month £150.00
  • Rate per 3 months £425.00
  • Rate per year £1440.00

ATM

Yes

Adjacent station entrance

Refreshment Facilities

Yes

Coffee shop

Shops

Yes

Coffee shop

Pay Phones

Yes

Accessible Public Telephones

Yes

Phones are not accessible

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Station entrance

Bicycle Storage

Spaces

120 spaces

Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.

Type of Storage

Racks & Stands

Location

Platform 5 and front of station

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Yes

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