Southampton Central (SOU)

Managed by South Western Railway 

 
Southampton Central station
Blechynden Terrace
Southampton
Hampshire
SO15 1AL
 

Station facilities

  • Station seating facilities

    Station seating facilities

    All platforms.

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

    Note

    Outside Platform 1 entrance 

  • Tourist information office

  • Shops

    Shops
 
 

Southampton Central

Stations made easy

Route planning around the station including maps and platforms

Show [SOU] route

 

Station Message: Alert!

The Ladies toilets are out of order at Southampton Central station.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Lockers,Stands,Wheel Racks
Storage sheltered
Yes
Storage location

Platform 1 - 200 spaces

Platform 4 - 44 spaces

Outside Platform 4 entrance - 4 spaces

Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

Storage spaces
392

There is partial CCTV coverage of the Cycle Storage Area.

Storage CCTV
Yes
PlusBike (cycle hire)
Brompton Dock
0208 232 3931
www.bromptondock.co.uk
Car Park
Station Car Park - upside
Note

Weekend tickets available after 1200 Friday £10.00

Off Peak from 1600 Monday to Sunday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
182  with 2 accessible spaces available
Accessible car park equipment
 
Free of charge
No
Daily rate
£9.30
Off peak rate
£3.50
Saturday rate
£5.00
Sunday rate
£5.00
Weekly rate
£45.90
Monthly rate
£125.90
3 Monthly rate
£377.70
Annual rate
£1149.00

Bank Holiday £5.00 

CCTV Coverage
Yes
Car Park
Premium-downside
Address
-
-
Note

Weekend tickets available after 1200 Friday £13.20

Off Peak from 1600 Monday to Sunday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
19  with 2 accessible spaces available
Accessible car park equipment
 
Free of charge
No
Daily rate
£13.50
Off peak rate
£4.50
Saturday rate
£6.50
Sunday rate
£6.50

Bank Holiday £6.50 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Yes outside Platform 4 exit 

Impaired mobility set down / pick up points available
Yes
Port

'UniLink' bus route U1 provides a regular service from the station forecourt to the Town Quay. For details: www.unilinkbus.co.uk

 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:40 - 20:45
Saturday 06:00 - 20:45
Sunday 06:30 - 20:45
Location

In main entrance and both booking halls

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Southampton Central ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Southampton Central.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)

Facilities

 
ATM Machine
Yes
Post box
Yes

Outside Platform 1 entrance 

Public Wi-Fi
Yes
Find WiFi Hotspots around Southampton Central station
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

All platforms.

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel for other Train Operators). Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes

The station is staffed 24 hours a day. 

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 00:00 - 02:00
04:30 - 23:59
Sunday 00:00 - 01:00
05:30 - 23:59

Staff help available at all times trains are running

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step-free category A Station - This station has step-free access to all platforms.

Please be aware that this station has no tactile paving on the platform edge.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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