Last updated:Today at 12:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 12:45
Train companies affected:South Western Railway
St Austell station, High Cross Street, St Austell, Cornwall, PL25 4LA
Self service ticket machine located at the entrance to platform 2.
Yes
Yes
Self service Ticket Machine is located at the entrance to platform 2.
Yes
Yes
Yes
No
Smartcard Accepted
Meeting point: Ticket office.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Yes
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
No
Yes
Self service Ticket Machine is located at the entrance to platform 2.
Yes
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Yes
Yes
Yes
Yes
St Austell Car Park Winter
7 spaces
St Austell Car Park Summer
7 spaces
St Austell Car Park Winter
St Austell Car Park Summer
Meeting point: Ticket office.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Yes
APCOA Parking (UK) Limited
79 spaces
7 spaces
Yes
Yes
No
Parking charges apply
APCOA Parking (UK) Limited
79 spaces
7 spaces
Yes
Yes
Parking charges apply
No
Located outside the station
Yes
Yes
Yes
Yes
Connect to "GWR Free Station WiFi"
25 spaces
Stands
No
Yes
There are no cycle hire facilities at this station
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Yes
Information to plan your onward journey is available in a printable format here