Last updated:Today at 20:04
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, Northern, TransPennine Express, Transport for Wales
Stanford-le-Hope (SFO)
Stanford-le-Hope station, London Road, Stanford-le-Hope, Essex, SS17 0JX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:30 - 19:15
- Opening Hours Saturday: 06:30 - 19:15
- Opening Hours Sunday: 08:15 - 16:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Customer Service Staff
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
Information Available From Staff
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:30 - 19:15
- Information Services Opening Times Saturday: 06:30 - 19:15
- Information Services Opening Times Sunday: 08:15 - 16:00
Staff Help Available
- Staff Help Available Monday to Friday: 05:30 - 20:30
- Staff Help Available Saturday: 06:15 - 20:30
- Staff Help Available Sunday: 06:45 - 16:00
Customer Help Points
Yes
Customer Services Notes
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays: 09:00 - 16:00
Christmas Day and Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:00 - 20:00
- Lost Property Saturday to Sunday: 09:00 - 16:00
- Lost Property Public Holidays: 09:00 - 16:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free access is available to both platforms via the level crossing
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Customer Service Staff
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Outside station entrance
Accessible spaces
0 spaces
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:30 - 20:30
- Staff help available Saturday: 06:15 - 20:30
- Staff help available Sunday: 06:45 - 16:00
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
66 spaces
Accessible spaces
0 space
Impaired mobility set down/pick up points available
Yes
Outside station entrance
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.00
- Rate per day £6.85
- Rate on Saturday £3.20
- Rate on Sunday £3.20
- Rate per week £28.00
- Rate per month £108.00
- Rate per 3 months £312.00
- Rate per year £1077.00
Notes
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Refreshment Facilities
No
Shops
Yes
Station News
Bicycle Storage
Spaces
70 spaces
Type of Storage
Stands
Location
Outside station entrance and in car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses operate as follows:
- If travelling towards Grays/London, exit station entrance via platform 1, turn right and wait at bus stop A on London Road
- If travelling towards Pitsea/Southend, exit station entrance via platform 2, turn left and wait at bus stop B opposite side of London Road
NOTE: Due to a road closure at Stanford-le-Hope Level Crossing on Sunday 21 August 2016, c2c replacement buses will be unable to stop in the normal position on London Road.
c2c rail replacement buses on this date will instead serve Rookery Corner Bus Stop, 10 minutes walk from the station.
More information can be found here
No
Information to plan your onward journey is available in a printable format here
