Last updated:Today at 16:45
Train companies affected:South Western Railway
Last updated:Today at 15:38
Train companies affected:CrossCountry, Great Western Railway
Surbiton station, Victoria Road, Surbiton, Greater London, KT6 4PE
In the booking hall
Zone 6
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
Yes
Yes
Surbiton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Surbiton.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
All platforms.
Yes
Yes
Yes
No
No
6 spaces
Parking is chargeable for all vehicles.
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
All platforms.
No
Yes
Yes
446 spaces
6 spaces
Parking is chargeable for all vehicles.
No
No
Yes
Parking charges apply
RingGo Code 2006.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £6.40.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £19.20.
Yes
A café on both platforms
Yes
Yes
Find WiFi Hotspots around Surbiton station
330 spaces
Secure area
Compounds
Yes
Yes
There are no cycle hire facilities at this station
Station forecourt off Victoria road
Taxi Rank on the Victoria Road forecourt
Information to plan your onward journey is available in a printable format here