Sutton (London) (SUO)

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Staffed from first to last train every day

The Assistance Meeting Point is on platforms 2 and 3.

If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.

Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

• Thameslink

• South Western Railway

• Southeastern

• Transport for London including London Overground

• London North Western Railway

If you have found an item of lost property, please hand it in to a member of staff.

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.

Alternatively, you can also arrange assistance by:

• Pressing the “emergency & assisted travel” button on a station Help Point

• Calling our freephone number: 0800 138 1016

• Textphone: 0800 138 1018

Toilets may only be available during staffed hours at some locations.

There are heated waiting areas on the platforms during staffed hours.

Located at the front and side of the station

Staffed from first to last train every day

The Assistance Meeting Point is on platforms 2 and 3.

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Toilets are located on Platform 1 and on Platform 2/3.

The platform 2/3 facility is also a Changing Place facility. This provides a changing bench, hoist, height-adjustable sink, and non-slip floors.

Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment, and provide the user with a private, comfortable and hygienic space.

Toilets may only be available during staffed hours at some locations.

There are heated waiting areas on the platforms during staffed hours.

Located at the front and side of the station

A small convenience store is located on the concourse.

There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.