Stevenage (SVG)
Managed by Great Northern
Station facilities
-
Station seating facilities
Station seating facilities Waiting room available on platforms 1-2 and 3-4 - Waiting Rooms normally available when station is staffed -
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine ATM located in station entrance -
Toilets
Toilets WC available on station concourse -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Stevenage
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Long and short term car park areas
- Storage spaces
- 266
- Storage CCTV
- Yes
- Car Park
- Railway North
- Operator
- Stevenage Borough Council
- Phone number
- -
- Web address
- http://www.stevenage.gov.uk/parking/car-parks/
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Car Park
- Railway South
- Operator
- Stevenage Borough Council
- Phone number
- -
- Web address
- http://greatnorthernrail.com/parking
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 20:30
Saturday 06:45 - 21:30
Sunday 08:00 - 20:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Great Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Customer help points
- No
- Lost Property
- Yes
- Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- Yes
- ATM located in station entrance
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- WC available on station concourse
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available on platforms 1-2 and 3-4 - Waiting Rooms normally available when station is staffed
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 058 2844
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
- Staff help available
- Yes
- Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access to Booking office, lift service to platforms 1 & 2 and platforms 3 & 4.
- Wheelchairs available
- Yes
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