Swindon (Wilts) (SWI)
Swindon station, Station Road, Swindon, Wiltshire, SN1 1DQ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 20:30
- Opening Hours,Saturday: 06:30 - 19:30
- Opening Hours,Sunday: 08:00 - 20:00
Location
Inside main station entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:15 - 00:00
- Information Services Opening Times,Saturday: 05:15 - 00:00
- Information Services Opening Times,Sunday: 07:00 - 00:30
Staff Help Available
- Staff Help Available,Monday to Friday: 05:15 - 00:00
- Staff Help Available,Saturday: 05:15 - 00:00
- Staff Help Available,Sunday: 07:00 - 00:30
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:30
- Waiting rooms,Saturday: 06:00 - 20:00
- Waiting rooms,Sunday: 08:00 - 20:30
Platforms 1 and 4
Seating available on all platforms
Seating area
Available
Induction loop pay phones
Available
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Step free access from the car park to the station via a lift.
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:15 - 00:00
- Staff help available,Saturday: 05:15 - 00:00
- Staff help available,Sunday: 07:00 - 00:30
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Accessible toilets are located on Platform 1 and 4
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Platform 4
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:30
- Waiting Rooms,Saturday: 06:00 - 20:00
- Waiting Rooms,Sunday: 08:00 - 20:30
Platforms 1 and 4
Seating available on all platforms
Seating Area
Available
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Swindon
- SN1 1DQ
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
591 spaces
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Step free access from the car park to the station via a lift.
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £8.40
- Rate per week £42.00
- Rate per month £157.00
- Rate per 3 months £390.00
- Rate per year £1140.00
ATM
Available
Located by the ticket office
Refreshment Facilities
Available
Coffee shops
Shops
Available
WHSmith, Coffee shops
Public Telephones
Yes
Accessible Public Telephones
Available
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Adjacent station entrance
Bicycle Storage
Spaces
197 spaces
Cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Front of station, short stay car park and platforms 1 and 2
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station
More Information
Transport Links
Front of the station.
Taxi Rank: Taxi rank is available at the station entrance
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station
