Taunton (TAU)
Taunton station, Station Approach, Taunton, Somerset, TA1 1QP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 19:00
- Opening Hours Saturday: 06:30 - 19:00
- Opening Hours Sunday: 08:00 - 19:00
Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00
Location
In ticket hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Saturday: 05:30 - 23:30
- Information Services Opening Times Sunday: 08:00 - 01:30
- Information Services Opening Times Monday to Friday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: 05:30 - 23:30
- Staff Help Available Sunday: 08:00 - 01:30
Meeting point: Gateline.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: Yes
- Waiting rooms Saturday: 06:10 - 20:00
- Waiting rooms Sunday: 08:00 - 20:00
Situated on the platforms.
Seating area
Yes
Accessible public telephones
Yes
Please request staff assistance. No public phones are accessible.
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
Accessible spaces
20 spaces
Accessible parking available. Parking is free for Blue Badge holders.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: 05:30 - 23:30
- Staff help available Sunday: 08:00 - 01:30
Meeting point: Gateline.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
within accessible wc's
Waiting Rooms
- Waiting Rooms Monday to Friday: Yes
- Waiting Rooms Saturday: 06:10 - 20:00
- Waiting Rooms Sunday: 08:00 - 20:00
Situated on the platforms.
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Approach
- Taunton
- TA1 1QP
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
384 spaces
Accessible spaces
20 spaces
Accessible parking available. Parking is free for Blue Badge holders.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £7.60
- Rate on Saturday £5.30
- Rate on Sunday £5.30
- Rate per week £38.00
- Rate per month £115.00
- Rate per 3 months £263.00
- Rate per year £815.00
ATM
Yes
Station entrance
Refreshment Facilities
Yes
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Shops
Yes
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Pay Phones
Yes
Accessible Public Telephones
Yes
Please request staff assistance. No public phones are accessible.
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Platform 2
Bicycle Storage
Spaces
82 spaces
Cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Platforms 1 and 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
North side of the station
Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
