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Last updated:Today at 19:05
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink

Taunton (TAU)

Taunton station, Station Approach, Taunton, Somerset, TA1 1QP

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Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 19:00
  • Opening Hours Saturday: 06:30 - 19:00
  • Opening Hours Sunday: 08:00 - 19:00

Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00

Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Saturday: 05:30 - 23:30
  • Information Services Opening Times Sunday: 08:00 - 01:30
  • Information Services Opening Times Monday to Friday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes
  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: 05:30 - 23:30
  • Staff Help Available Sunday: 08:00 - 01:30

Meeting point: Gateline.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via subway and the lifts

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: Yes
  • Waiting rooms Saturday: 06:10 - 20:00
  • Waiting rooms Sunday: 08:00 - 20:00

Situated on the platforms.

Seating area

Yes

Accessible public telephones

Yes

Please request staff assistance. No public phones are accessible.

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Accessible spaces

20 spaces

Accessible parking available. Parking is free for Blue Badge holders.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: 05:30 - 23:30
  • Staff help available Sunday: 08:00 - 01:30

Meeting point: Gateline.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

within accessible wc's

Waiting Rooms

  • Waiting Rooms Monday to Friday: Yes
  • Waiting Rooms Saturday: 06:10 - 20:00
  • Waiting Rooms Sunday: 08:00 - 20:00

Situated on the platforms.

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

384 spaces

Accessible spaces

20 spaces

Accessible parking available. Parking is free for Blue Badge holders.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.60
  • Rate on Saturday £5.30
  • Rate on Sunday £5.30
  • Rate per week £38.00
  • Rate per month £115.00
  • Rate per 3 months £263.00
  • Rate per year £815.00

ATM

Yes

Station entrance

Refreshment Facilities

Yes

Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

Shops

Yes

Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

Pay Phones

Yes

Accessible Public Telephones

Yes

Please request staff assistance. No public phones are accessible.

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Platform 2

Bicycle Storage

Spaces

82 spaces

Cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Platforms 1 and 5

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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