Skip to main content
Last updated:Today at 00:46
Train companies affected:South Western Railway

Thorpe Bay (TPB)

Thorpe Bay station, Station Road, Thorpe Bay, Essex, SS1 3JY

 Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:30 - 17:15
  • Opening Hours Saturday: 07:00 - 15:45
  • Opening Hours Sunday: 08:00 - 15:45
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Customer Service Staff

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:15 - 20:30
  • Information Services Opening Times Saturday: 06:15 - 15:40
  • Information Services Opening Times Sunday: 06:45 - 16:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 19:30

Customer Help Points

Yes

Customer Services Notes

Monday - Friday, 08:00 - 20:00.

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day.

0345 744 4422 (option 3, followed by option 3)

[email protected]

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

There are no lifts at the station, but step free access is available to both platforms from street level

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Customer Service Staff

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Platform 1. This can be accessed using a radar key.

Waiting rooms
  • Waiting rooms Monday to Friday: 05:15 - 20:30
  • Waiting rooms Saturday: 06:15 - 15:40
  • Waiting rooms Sunday: 06:45 - 16:00

Closed until further notice

Platform 1

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Outside station entrances

Accessible spaces

2 spaces

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 19:30
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Accessible Toilets

No

Platform 1. This can be accessed using a radar key.

Baby Changing

Yes

Female toilets,Male toilets

Waiting Rooms

  • Waiting Rooms Monday to Friday: 05:15 - 20:30
  • Waiting Rooms Saturday: 06:15 - 15:40
  • Waiting Rooms Sunday: 06:45 - 16:00

Closed until further notice

Platform 1

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

73 spaces

Accessible spaces

2 spaces

Impaired mobility set down/pick up points available

Yes

Outside station entrances

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Rate per day £7.70
  • Rate on Saturday £3.20
  • Rate on Sunday £3.20
  • Rate per week £32.00
  • Rate per month £122.00
  • Rate per 3 months £351.00
  • Rate per year £1212.00

Notes

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Refreshment Facilities

Yes

Platform 1

Pay Phones

No

Public Wi-Fi

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

24 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station