Skip to main content
Last updated:Today at 13:46
Train companies affected:London Overground, Southern

Torquay (TQY)

Torquay station, Rathmore Road, Torquay, Devon, TQ2 6NU

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:10 - 17:00
  • Opening Hours Saturday: 07:00 - 17:00
  • Opening Hours Sunday: 09:40 - 17:10
Location

At foot of stairs on platform 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 07:10 - 17:00
  • Information Services Opening Times Saturday: 07:00 - 17:00
  • Information Services Opening Times Sunday: 09:40 - 17:10

Staff Help Available

  • Staff Help Available Monday to Friday: 07:10 - 17:00
  • Staff Help Available Saturday: 07:00 - 17:00
  • Staff Help Available Sunday: 09:40 - 17:10

Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street. 

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 07:10 - 17:00
  • Waiting rooms Saturday: 09:40 - 17:10
  • Waiting rooms Sunday: 07:10 - 17:00

Ticket office hours

Platform 1 ticket hall

Seating area

Yes

Accessible public telephones

Yes

Station pay phones are not accessible

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrances to both platforms

Accessible spaces

Torquay Car Park 1

6 spaces

Torquay Car Park 2

6 spaces

Accessible car park equipment

Torquay Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Friday: 07:10 - 17:00
  • Staff help available Saturday: 07:00 - 17:00
  • Staff help available Sunday: 09:40 - 17:10

Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Platform 1

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Platform 1

Waiting Rooms

  • Waiting Rooms Monday to Friday: 07:10 - 17:00
  • Waiting Rooms Saturday: 09:40 - 17:10
  • Waiting Rooms Sunday: 07:10 - 17:00

Ticket office hours

Platform 1 ticket hall

Seating Area

Yes

Summer Prices

Spaces

66 spaces

Accessible spaces

6 spaces

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrances to both platforms

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £6.30
  • Rate per week £31.50
  • Rate per month £71.00
  • Rate per 3 months £206.00
  • Rate per year £560.00

Station Car Park

Operator

APCOA Parking (UK) Limited

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

65 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrances to both platforms

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.50
  • Rate per week £17.50
  • Rate per month £71.00
  • Rate per 3 months £206.00
  • Rate per year £560.00

Refreshment Facilities

Yes

Coffee shop

Shops

Yes

Coffee shop

Pay Phones

Yes

Accessible Public Telephones

Yes

Station pay phones are not accessible

Public Wi-Fi

No

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Location

Platform 1

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

No

Find Another Station