Last updated:Today at 00:03
Train companies affected:South Western Railway
Torquay station, Rathmore Road, Torquay, Devon, TQ2 6NU
At foot of stairs on platform 2
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Yes
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Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Yes
Some step-free access to all platforms - please check details.
Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street.
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Yes
Yes
Yes
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Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Ticket office hours
Platform 1 ticket hall
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Yes
Station pay phones are not accessible
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Yes
Yes
Accessible taxis are available. Please request staff assistance.
Yes
Set- Down / Pick up Points are available at the station entrances to both platforms
Torquay Car Park 1
6 spaces
Torquay Car Park 2
6 spaces
Torquay Car Park 2
Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Platform 1
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Platform 1
Ticket office hours
Platform 1 ticket hall
Yes
66 spaces
6 spaces
Yes
Set- Down / Pick up Points are available at the station entrances to both platforms
No
Parking charges apply
APCOA Parking (UK) Limited
65 spaces
6 spaces
Yes
Yes
Set- Down / Pick up Points are available at the station entrances to both platforms
No
Parking charges apply
Yes
Coffee shop
Yes
Coffee shop
Yes
Yes
Station pay phones are not accessible
No
8 spaces
Stands
Platform 1
No
No
No
Car park at the front of the station
Yes
Information to plan your onward journey is available in a printable format here
No
There is a Thrifty Car hire branch adjacent to the station entrance to platform 1