Last updated:Today at 21:14
Train companies affected:Avanti West Coast, London Northwestern Railway
Trowbridge (TRO)
Trowbridge station, Stallard Street, Trowbridge, Wiltshire, BA14 8HW
Trowbridge ticket office, waiting rooms and toilets will have the following changes to planned opening hours:
Saturday 19th July - Closed
Sunday 20th July 08:00 - 14:00
Saturday 26th July 06:40 - 13:30
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:40 - 13:10
- Opening Hours,Saturday: 06:40 - 14:50
- Opening Hours,Sunday: 09:20 - 16:50
Location
Ticket hall on Bath bound platform
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:40 - 13:10
- Information Services Opening Times,Saturday: 06:40 - 14:50
- Information Services Opening Times,Sunday: 09:20 - 16:50
Staff Help Available
Available
Meeting point: Ticket office
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Westbury bound platform can only be accessed on the station via a step bridge.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Only available during staffed hours
Within the ticket office.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
Meeting point: Ticket office
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Only available during staffed hours
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Only available during staffed hours
Within the ticket office.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
117 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
70 spaces
Type of Storage
Stands
Location
Platforms 1 and 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station car park, adjacent to booking office / platform 1.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
