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Trowbridge (TRO)

Trowbridge station, Stallard Street, Trowbridge, Wiltshire, BA14 8HW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:40 - 13:10
  • Opening Hours,Saturday: 06:40 - 14:50
  • Opening Hours,Sunday: 09:20 - 16:50
Location

Ticket hall on Bath bound platform

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:40 - 13:10
  • Information Services Opening Times,Saturday: 06:40 - 14:50
  • Information Services Opening Times,Sunday: 09:20 - 16:50

Staff Help Available

Available

Meeting point: Ticket office

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Westbury bound platform can only be accessed on the station via a step bridge.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Only available during staffed hours

Within the ticket office.

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

Meeting point: Ticket office

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

Only available during staffed hours

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Only available during staffed hours

Within the ticket office.

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

117 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £4.10
  • Rate per day £5.80
  • Rate on Saturday £4.10
  • Rate on Sunday £4.10
  • Rate per week £29.00
  • Rate per month £60.00
  • Rate per 3 months £163.00
  • Rate per year £465.00

Refreshment Facilities

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

70 spaces

Type of Storage

Stands

Location

Platforms 1 and 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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