Last updated:Today at 05:33
Train companies affected:South Western Railway
Trowbridge (TRO)
Trowbridge station, Stallard Street, Trowbridge, Wiltshire, BA14 8HW
Trowbridge reduced facilities availability
The ticket office, toilets and waiting rooms will have the following reduced availability:
Saturday 9th to Saturday 16th December - closed
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 13:10
- Opening Hours Saturday: 06:40 - 14:50
- Opening Hours Sunday: 09:20 - 16:50
Location
Ticket hall on Bath bound platform & platform entrance on Westbury bound platform
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:40 - 13:10
- Information Services Opening Times Saturday: 06:40 - 14:50
- Information Services Opening Times Sunday: 09:20 - 16:50
Staff Help Available
- Staff Help Available Monday to Friday: 06:40 - 18:30
- Staff Help Available Saturday: 06:40 - 14:50
- Staff Help Available Sunday: 09:20 - 17:40
Meeting point: Ticket office
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Westbury bound platform can only be accessed on the station via a step bridge.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Ticket office hours
Within the ticket office.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:40 - 18:30
- Staff help available Saturday: 06:40 - 14:50
- Staff help available Sunday: 09:20 - 17:40
Meeting point: Ticket office
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Ticket office hours
Within the ticket office.
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
117 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £4.10
- Rate per day £5.80
- Rate on Saturday £4.10
- Rate on Sunday £4.10
- Rate per week £29.00
- Rate per month £60.00
- Rate per 3 months £163.00
- Rate per year £465.00
Refreshment Facilities
No
Pay Phones
Yes
Public Wi-Fi
No
Bicycle Storage
Spaces
70 spaces
Type of Storage
Stands
Location
Platforms 1 and 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
In the car park adjacent to Platform 1 (Booking Office side of Station)
Information to plan your onward journey is available in a printable format here
