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Trowbridge (TRO)

Trowbridge station, Stallard Street, Trowbridge, Wiltshire, BA14 8HW

Trowbridge reduced facilities availability

The ticket office, toilets and waiting rooms will have the following changes to planned availability:

Friday 23rd to Tuesday 27th February - closed

Thursday 29th February to Saturday 2nd March - closed

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:40 - 13:10
  • Opening Hours Saturday: 06:40 - 14:50
  • Opening Hours Sunday: 09:20 - 16:50
Location

Ticket hall on Bath bound platform

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:40 - 13:10
  • Information Services Opening Times Saturday: 06:40 - 14:50
  • Information Services Opening Times Sunday: 09:20 - 16:50

Staff Help Available

Yes

Meeting point: Ticket office

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Westbury bound platform can only be accessed on the station via a step bridge.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Ticket office hours

Within the ticket office.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Meeting point: Ticket office

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Ticket office hours

Within the ticket office.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

117 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £4.10
  • Rate per day £5.80
  • Rate on Saturday £4.10
  • Rate on Sunday £4.10
  • Rate per week £29.00
  • Rate per month £60.00
  • Rate per 3 months £163.00
  • Rate per year £465.00

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

No

Bicycle Storage

Spaces

70 spaces

Type of Storage

Stands

Location

Platforms 1 and 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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