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Last updated:Today at 12:45
Train companies affected:South Western Railway
Last updated:Today at 12:27
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 02:21
Train companies affected:National Rail

Truro (TRU)

Truro station, Station Road, Truro, Cornwall, TR1 3HH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:45 - 20:05
  • Opening Hours Saturday: 06:40 - 19:05
  • Opening Hours Sunday: 09:15 - 19:20
Location

In ticket hall

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:15 - 00:30
  • Information Services Opening Times Saturday to Sunday: 05:15 - 23:30

Staff Help Available

  • Staff Help Available Monday to Friday: 05:15 - 00:30
  • Staff Help Available Saturday: 05:30 - 23:15
  • Staff Help Available Sunday: 08:00 - 23:30

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.

Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:45 - 20:05
  • Waiting rooms Saturday: 06:40 - 19:05
  • Waiting rooms Sunday: 09:15 - 19:20

P3

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Yes

Impaired mobility set down/pick-up point

Yes

Accessible spaces

3 spaces

Located in short stay to front of station

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:15 - 00:30
  • Staff help available Saturday: 05:30 - 23:15
  • Staff help available Sunday: 08:00 - 23:30

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Platform 2

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Platform 2 & 3

Showers

Yes

Showers available for customers who have booked berths on the Night Riviera train.

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:45 - 20:05
  • Waiting Rooms Saturday: 06:40 - 19:05
  • Waiting Rooms Sunday: 09:15 - 19:20

P3

Seating Area

Yes

First Class Lounge

  • First Class Lounge Monday to Friday: 07:00 - 22:30
  • First Class Lounge Saturday: 07:30 - 15:30
  • First Class Lounge Sunday: 21:00 - 22:00

Location: Platform 3

Tickets Accepted: All First Class

Facilities: Modern comfortable lounge with TV

Refreshments: Complimentary refreshments

Wi-Fi: Available

Showers: Yes

Concessions for Standard Class Sleeper Berth Customers: Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

150 spaces

Accessible spaces

3 spaces

Located in short stay to front of station

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.10
  • Rate per week £20.50
  • Rate per month £69.00
  • Rate per 3 months £206.00
  • Rate per year £560.00

Refreshment Facilities

Yes

Café to Platform 2

Shops

Yes

Café to Platform 2

Pay Phones

Yes

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Platform 2

Bicycle Storage

Spaces

10 spaces

Cycle hoops are provided for cycle parking.

Type of Storage

Stands

Location

Front of station

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Bike Chain Bissoecornwallcyclehire.com01872 870 341located 4 miles from station

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