Twickenham station, London Road, Twickenham, Greater London, TW1 1BD
Ticket office is located in the booking hall.
Ticket Vending Machines are by the Plaza lift and in the booking hall.
Zone 5
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
Yes
Yes
Yes
Twickenham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Twickenham.
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
4 spaces
Yes
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
Yes
No
Yes
14 spaces
4 spaces
Yes
Yes
No
Parking charges apply
RingGo Code 77487.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.60.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.80.
Yes
Inside booking hall.
Yes
Yes
No
78 spaces
Compounds & Racks
Mezzanine Level
Yes
Yes
There are no cycle hire facilities at this station
Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station
Towards Hounslow: Bus Stop on Whitton Road
Information to plan your onward journey is available in a printable format here
