Uckfield (UCK)

Managed by Southern 

 
Uckfield station
New Town
Uckfield
East Sussex
TN22 1HS
 

Station facilities

  • Station seating facilities

    Station seating facilities There are 2 shelters with seating available on platform 1. There is also seating available in the ticket hall area.
  • Trolleys

  • Refreshments

    Note Coffee outlet in Booking Hall
  • ATM machine

  • Toilets

    Toilets

    Booking Hall 

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Uckfield

Stations made easy

Route planning around the station including maps and platforms

Show [UCK] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Station front and rear of ticket office
Storage spaces
20
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Web address
https://www.apcoa.co.uk/parking-in/uckfield/uckfield-station/
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
8  with 2 accessible spaces available
Accessible spaces in front of the station may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display. 
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Located at the front of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 12:25
Saturday 06:25 - 13:00
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Not possible at this station
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:50 - 12:25
Saturday 06:25 - 13:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Coffee outlet in Booking Hall
Toilets
Yes
Toilets Location

Booking Hall 

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
There are 2 shelters with seating available on platform 1. There is also seating available in the ticket hall area.
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help available opening times
Monday - Friday 05:50 - 12:25
Saturday 06:25 - 13:00
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the Booking Hall / platform at the country end.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [UCK] route

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