Last updated:Yesterday at 17:15
Train companies affected:South Western Railway
Uckfield station, New Town, Uckfield, East Sussex, TN22 1HS
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Yes
No
Yes
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to the platform.
Assistance Meeting Point is the Booking Hall / platform at the country end.
No
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There are unheated shelters with seating available on platform 1. There is also heated seating available in the ticket hall area.
Yes
No
No
Yes
Located at the front of the station
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Yes
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
ticket office
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There are unheated shelters with seating available on platform 1. There is also heated seating available in the ticket hall area.
Yes
APCOA Parking UK
8 spaces
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Yes
Located at the front of the station
No
Yes
Yes
20 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Stands
Station front and rear of ticket office
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Yes
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.