Walton-on-Thames (WAL)

Managed by South Western Railway 

 
Walton-on-Thames station
Station Avenue
Walton-on-Thames
Surrey
KT12 1NR
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Walton-on-Thames

Stations made easy

Route planning around the station including maps and platforms

Show [WAL] route

 

Getting to and from the station

 

Bicycle parking

Compound
Storage sheltered
Yes
Storage location

Outside Main Station Entrance

Storage spaces
294

A New cycle hub includes 24 access, full CCTV coverage and maintenance tools. 

Storage CCTV
Yes
Car Park
Station Car Park
Note

Prices are valid from the 28th July 2019

Weekend tickets are available from 1115 Friday £7.90

Off Peak from 1115 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
250  with 2 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£5.70
Off peak rate
£3.50
Saturday rate
£3.50
Sunday rate
£3.50
Weekly rate
£25.90
Monthly rate
£70.90
3 Monthly rate
£212.70
Annual rate
£649.00

Bank Holiday £3.50 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:40
Saturday 06:10 - 20:40
Sunday 08:10 - 19:40
Location

Outside the station entrance and in booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Friday 06:10 - 20:40
Saturday 06:10 - 20:40
Sunday 08:10 - 19:40
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station forecourt off Station Avenue

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Walton-on-Thames station

Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Rooms
Yes
Waiting rooms opening hours

Closed until further notice

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step-free category B station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. There is step-free access from Mayfield Road to Platform 2 (for trains towards Weybridge/ Woking) via a separate entrance and a long ramp at a gradient of approximately 1:20. There is no step-free access between platforms.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [WAL] route

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