Walton-on-Thames (WAL)
Managed by South Western Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
Walton-on-Thames
Getting to and from the station
Bicycle parking
Compound- Storage sheltered
- Yes
- Storage location
-
Outside Main Station Entrance
- Storage spaces
- 294
-
A New cycle hub includes 24 access, full CCTV coverage and maintenance tools.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Note
-
Prices are valid from the 28th July 2019
Weekend tickets are available from 1115 Friday £7.90
Off Peak from 1115 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 250 with 2 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £5.70
- Off peak rate
- £3.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £25.90
- Monthly rate
- £70.90
- 3 Monthly rate
- £212.70
- Annual rate
- £649.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:40
Saturday 06:10 - 20:40
Sunday 08:10 - 19:40
- Location
-
Outside the station entrance and in booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 20:40
Saturday 06:10 - 20:40
Sunday 08:10 - 19:40
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt off Station Avenue
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
-
There is access to platform 1 (for trains towards Surbiton, Clapham Junction and London Waterloo) via a dedicated wheelchair ramp. There is level access via a ramp onto platform 2 (for trains towards Weybridge and Woking).
There is no step-free interchange between platforms. Please speak to our assisted Travel Team.
- Wheelchairs available
- No
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