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Last updated:Today at 00:03
Train companies affected:National Rail

Watton-at-Stone (WAS)

Watton-at-Stone station, Station Road, Watton-at-Stone, Hertfordshire, SG14 3SH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:45 - 11:50
  • Opening Hours Saturday to Sunday: No
Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:35 - 12:05
  • Information Services Opening Times Saturday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:35 - 12:05
  • Staff Help Available Saturday to Sunday: No

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button

  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only

  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Customer Help Points

Yes

Assistance Meeting Point is the front of the station next to the ticket machine.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

This is a Category B3 station: Step free access to platform 1 only (to London) via a ramp from the car park. General access to both platforms is via steps from the main entrance.

Assistance Meeting Point is the front of the station next to the ticket machine.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Ticket barriers and gates

No

Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

Unheated waiting shelters are available on both platforms.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Located in the car park off Moorymead Close

Accessible spaces

1 spaces

Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:35 - 12:05
  • Staff help available Saturday to Sunday: No

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button

  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only

  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Customer Help Points and Meeting Point

Yes

Assistance Meeting Point is the front of the station next to the ticket machine.

Helpline
  • Helpline Monday to Sunday: Yes

The assisted travel helpline is not available on Christmas Day.

0800 058 2844

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our freephone number: 0800 058 2844

  • Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Unheated waiting shelters are available on both platforms.

Seating Area

Yes

Operator

<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

19 spaces

Accessible spaces

1 space

Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Impaired mobility set down/pick up points available

No

Located in the car park off Moorymead Close

Car park CCTV

No

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Wifi is not yet available at this station.

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

Outside station entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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