Weeley (WEE)
Weeley station, Clacton Road, Weeley, Essex, CO16 9DH
This station has step free access to Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) only. Platform 1 (for trains arriving from Clacton-on-Sea or Walton-on-the-Naze, or towards Colchester) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Tickets can be collected on Smartcard at this station
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Staff Help Available
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Customer Help Points
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Colchester) - At the bottom of the footbridge steps that lead to/from this platform, fixed to the black post beneath the customer information screen
Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) - At the entrance on to this platform, fixed to the brick wall of the former station building
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday & Public Holidays: Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
This station has step free access to Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) only. Platform 1 (for trains arriving from Clacton-on-Sea or Walton-on-the-Naze, or towards Colchester) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Customer Help Points and Meeting Point
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Colchester) - At the bottom of the footbridge steps that lead to/from this platform, fixed to the black post beneath the customer information screen
Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) - At the entrance on to this platform, fixed to the brick wall of the former station building
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
There are five cycle stands on Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze), located next to the former station building and underneath the footbridge steps.
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services stop at the service bus stop on Clacton Road, at the junction of Gutteridge Hall Lane.
Local Bus Services to Colchester and Clacton on Sea
