Last updated:Today at 05:10
Train companies affected:East Midlands Railway, Grand Central, Hull Trains, LNER, Lumo
Last updated:Today at 02:09
Train companies affected:South Western Railway
Wembley Central (WMB)
Wembley Central station, High Road, Wembley, Greater London, HA9 7AJ
Station Information
Ticket Office
Opening Hours
Yes
Ticket office will be open on a Sunday on Event days
Location
Ticket Hall
London Fare Zone
Zone 4
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:19 - 00:33
- Information Services Opening Times Sunday: 06:53 - 00:23
Information is available from staff
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Customer Help Points
Yes
Customer Services Notes
TFL Customer Services Tel: 0343 222 1234
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:30 - 16:00
- Lost Property Saturday: No
- Lost Property Sunday: No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Platform 1 Only
Seating area
No
There are no seats in the ticket hall. Seats are available on the platform.
Getting to and from the station
Accessible taxis here
Yes
Contact taxi operator directly
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
In ticket hall area and also off Platform 6.
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
Yes
Platform 1 Only
Seating Area
No
There are no seats in the ticket hall. Seats are available on the platform.
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
48 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please visit Tfl.gov.uk for details of London bus routes and destinations served.
Bakerloo Line
Interchange available on Southern services to East Croydon and Gatwick Airport. Services may not be direct.
