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Wembley Central (WMB)

Wembley Central station, High Road, Wembley, Greater London, HA9 7AJ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Yes

Ticket office will be open on a Sunday on Event days

Location

Ticket Hall

London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:19 - 00:33
  • Information Services Opening Times Sunday: 06:53 - 00:23

Information is available from staff

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Customer Help Points

Yes

Customer Services Notes

TFL Customer Services  Tel:  0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Platform 1 Only

Seating area

No

There are no seats in the ticket hall. Seats are available on the platform.

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

In ticket hall area and also off Platform 6.

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Platform 1 Only

Seating Area

No

There are no seats in the ticket hall. Seats are available on the platform.

Refreshment Facilities

No

Bicycle Storage

Spaces

48 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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