Last updated:Today at 12:39
Train companies affected:South Western Railway
Last updated:Today at 12:27
Train companies affected:CrossCountry, Great Western Railway
West Byfleet station, Claremont Road, West Byfleet, Surrey, KT14 6DY
The lifts are out of order at West Byfleet station.
Outside ticket office and on Platform 3
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
West Byfleet ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at West Byfleet.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
No
Yes
No
No
No
West Byfleet Main Car Park - September 2023
2 spaces
West Byfleet Premium Car Park - September 2023
2 spaces
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Yes
The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
No
No
Yes
290 spaces
2 spaces
No
No
Yes
Parking charges apply
RingGo Code 2035.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.70.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £8.10.
40 spaces
2 spaces
No
No
No
Parking charges apply
RingGo Code 77517.
Bank Holiday £3.50.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £10.50.
Yes
A coffee shop on the approach to the station.
Yes
No
210 spaces
Stands & Racks
Platform 1 car park, platform 3 exit
Yes
Yes
There are no cycle hire facilities at this station
Bus Stop A, Station Approach next to Enterprise House.
Information to plan your onward journey is available in a printable format here