Last updated:Today at 09:01
Train companies affected:South Western Railway
Westbury (WSB)
Westbury station, Station Approach, Westbury, Wiltshire, BA13 4HP
Westbury ticket office reduced opening hours
The ticket office will have the following limited opening hours:
Friday 8th December - 0650 to 1330
Sunday 10th December - closed
Monday 11th to Friday 15th December - 0650 to 1330
Saturday 16th December - closed
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:50 - 17:00
- Opening Hours Saturday: 07:40 - 13:40
- Opening Hours Sunday: 11:35 - 18:00, 08:30 - 18:00
Sunday Winter and Summer times included
Location
In ticket hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:30 - 00:30
- Information Services Opening Times Saturday to Sunday: 08:00 - 23:59
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 23:59
- Staff Help Available Saturday: 06:00 - 23:59
- Staff Help Available Sunday: 08:00 - 22:00
Meeting point: Ticket office or platform office on platform 2.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 06:50 - 17:00
- Waiting rooms Saturday to Sunday: 07:40 - 13:40
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.
Accessible spaces
19 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 23:59
- Staff help available Saturday: 06:00 - 23:59
- Staff help available Sunday: 08:00 - 22:00
Meeting point: Ticket office or platform office on platform 2.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:50 - 17:00
- Waiting Rooms Saturday to Sunday: 07:40 - 13:40
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
321 spaces
Accessible spaces
19 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £2.90
- Rate per day £4.10
- Rate on Saturday £2.90
- Rate on Sunday £2.90
- Rate per week £20.50
- Rate per month £70.00
- Rate per 3 months £163.00
- Rate per year £470.00
Refreshment Facilities
Yes
Pay Phones
Yes
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Bicycle Storage
Spaces
68 spaces
Type of Storage
Stands
Location
Platform 1, 2 and 3
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stop adjacent to the ticket office
Yes
Information to plan your onward journey is available in a printable format here
