Last updated:Today at 19:13
Train companies affected:South Western Railway
Weston-super-Mare station, Station Approach, Weston-super-Mare, Somerset, BS23 1XY
In ticket hall
Yes
Yes
Yes
Yes
Yes
Yes
Meeting point: Ticket office.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Yes
Yes
Some step-free access to all platforms - please check details.
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
Yes
Yes
Yes
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Yes
Yes
Yes
No
Yes
No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
Not Specified
Yes
Meeting point: Ticket office.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Female toilets
Yes
Yes
120 spaces
Yes
Yes
No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
No
Parking charges apply
Yes
Cafe
Yes
Cafe
Yes
No
Yes
52 spaces
Stands
At the front of the station, platform 1 and 2
No
Yes
There are no cycle hire facilities at this station
Front of the station
Taxi rank is available at the station.
Information to plan your onward journey is available in a printable format here