Weybridge (WYB)
Weybridge station, Station Approach, Weybridge, Surrey, KT13 8UD
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 19:00
- Opening Hours Saturday: 07:10 - 19:00
- Opening Hours Sunday: 09:00 - 18:00
Location
Left of station entrance opposite taxi rank
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Yes
Variable height counter
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Weybridge ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 20:40
- Information Services Opening Times Saturday: 06:00 - 20:40
- Information Services Opening Times Sunday: 08:30 - 18:30
Staff Help Available
- Staff Help Available Monday to Friday: 05:45 - 00:20
- Staff Help Available Saturday: 05:45 - 00:20
- Staff Help Available Sunday: 07:00 - 00:00
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Weybridge.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B1 station - This station has step-free access to all platforms via a ramp at a gradient of approximately 1:10, and then lifts.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Yes
Variable height counter
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting rooms
- Waiting rooms Monday to Friday: 06:40 - 19:00
- Waiting rooms Saturday: 07:10 - 19:00
- Waiting rooms Sunday: 09:00 - 18:00
Heated waiting room on Platform 1. Seating is compliant with code of practice.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Weybridge Main Car Park - September 2023
2 spaces
Weybridge Premium Car Park - September 2023
2 spaces
Accessible car park equipment
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:45 - 00:20
- Staff help available Saturday: 05:45 - 00:20
- Staff help available Sunday: 07:00 - 00:00
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:40 - 19:00
- Waiting Rooms Saturday: 07:10 - 19:00
- Waiting Rooms Sunday: 09:00 - 18:00
Heated waiting room on Platform 1. Seating is compliant with code of practice.
Seating Area
Yes
Weybridge Main Car Park
Spaces
88 spaces
Accessible spaces
2 spaces
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.30
- Off-peak rate £3.90
- Rate per day £7.90
- Rate on Saturday £3.90
- Rate on Sunday £3.90
- Rate per week £31.50
- Rate per month £111.30
- Rate per 3 months £333.90
- Rate per year £1113.00
Notes
RingGo Code 77491.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
Weybridge Premium Car Park
Spaces
14 spaces
Accessible spaces
2 spaces
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £4.90
- Rate per day £9.90
- Rate on Saturday £4.90
- Rate on Sunday £4.90
Notes
RingGo Code 77515.
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
ATM
Yes
Refreshment Facilities
Yes
A kiosk
Pay Phones
No
Bicycle Storage
Spaces
106 spaces
Type of Storage
Racks
Location
Outside Booking Hall Entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Upper Car Park off Brooklands Road (B374)
Information to plan your onward journey is available in a printable format here
