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Last updated:Today at 11:55
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 11:27
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Last updated:Yesterday at 02:21
Train companies affected:National Rail

Whittlesea (WLE)

Whittlesea station, Station Road, Whittlesea, Cambridgeshire, PE7 1UF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collection of pre-purchased tickets
  • No
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Staff Help Available

  • Staff Help Available Monday to Sunday: No

Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.

Customer Help Points

Yes

Help points are available on the platforms.

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

No

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This station has step free access to both platforms via the level crossing on Station Road. HOWEVER PLEASE NOTE. This is a dog toothed platform (staggered) and as such the Cambridge bound platform is a long walk down the lane off Station Road.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

0 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: No

Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.

Customer Help Points and Meeting Point

Yes

Help points are available on the platforms.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

10 spaces

Accessible spaces

0 space

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Within station, entrance up to platform

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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