Windsor & Eton Central (WNC)
Windsor & Eton Central station, Royal Windsor Shopping Centre, Thames Street, Windsor, Berkshire, SL4 1PJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 19:00
- Opening Hours Saturday: 06:40 - 19:00
- Opening Hours Sunday: 08:20 - 17:50
Location
On Concourse in front of platform
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:40 - 20:20
- Information Services Opening Times Saturday: 06:40 - 19:50
- Information Services Opening Times Sunday: 08:20 - 17:50
Staff Help Available
- Staff Help Available Monday to Friday: 06:40 - 20:20
- Staff Help Available Saturday: 06:40 - 19:50
- Staff Help Available Sunday: 08:20 - 17:50
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A station - This station has step free access to the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Please request staff assistance.
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:40 - 20:20
- Staff help available Saturday: 06:40 - 19:50
- Staff help available Sunday: 08:20 - 17:50
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
These are located approximatly 100m from station entrance
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
No
Seating Area
Yes
ATM
Yes
On shopping concourse adjacent to station
Currency Exchange
Yes
Refreshment Facilities
Yes
On shopping concourse adjacent the station
Shops
Yes
On shopping concourse adjacent the station
Pay Phones
Yes
Accessible Public Telephones
Yes
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
60 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Adjacent to platform entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Bus Stop outside Hare & Garter, Opposite Windsor Castle
No
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
No
