Waltham Cross (WLC)
Managed by Greater Anglia
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
-
Toilets
Toilets The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Waltham Cross
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 26
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 41 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.00
- Off peak rate
- £4.00
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £16.00
- Monthly rate
- £68.00
- 3 Monthly rate
- £193.00
- Annual rate
- £676.00
- CCTV Coverage
- No
- Onward travel information
-
Buses operate from outside the station.
- Taxi
-
front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
- London fare zone
- Zone 7
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Customer help points
- Yes
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the bus stop in Station Approach
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Coffee shop
- Toilets
- Yes
- Toilets Location
- The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance at this station is provided by a staff member during ticket office opening hours. Assistance requests that cannot be met by a member of staff will be offered suitable alternative transport at . Booking is recommended
- Staff help available opening times
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
Mon - Fri 06:10 -20:00 Sat 07:45-14:40 Sun 08:15 -15:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access to each platform via lift
- Wheelchairs available
- No
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