Waltham Cross (WLC)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
-
Toilets
Toilets The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Waltham Cross
Getting to and from the station

Bicycle parking
Wheel Racks
- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 26
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 41 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.00
- Off peak rate
- £4.00
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £16.00
- Monthly rate
- £68.00
- 3 Monthly rate
- £193.00
- Annual rate
- £676.00
- CCTV Coverage
- No
- Onward travel information
-
Buses operate from outside the station.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:15 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
- London fare zone
- Zone 7
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:15 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the bus stop in Station Approach
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
-
Coffee shop
- Toilets
Yes
- Toilets Location
- The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request.
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- Yes
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
-
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
Mon - Fri 06:10 -20:00 Sat 07:45-14:40 Sun 08:15 -15:45
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This station has step free access to each platform via lift.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
No