Waltham Cross (WLC)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
-
Toilets
Toilets The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Waltham Cross
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Forecourt
- Storage spaces
- 26
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 41 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.00
- Off peak rate
- £4.00
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £16.00
- Monthly rate
- £68.00
- 3 Monthly rate
- £193.00
- Annual rate
- £676.00
- CCTV Coverage
- No
- Onward travel information
-
Buses operate from outside the station.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
- London fare zone
- Zone 7
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the bus stop in Station Approach
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Coffee shop
- Toilets
- Yes
- Toilets Location
- The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
Mon - Fri 06:10 -20:00 Sat 07:45-14:40 Sun 08:15 -15:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to each platform via lift.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- No
Find another station
You are here:
- Home
- Stations & On Train
- Waltham Cross
