Skip to main content
Last updated:Today at 11:42
Train companies affected:National Rail

Windsor & Eton Central (WNC)

Windsor & Eton Central station, Royal Windsor Shopping Centre, Thames Street, Windsor, Berkshire, SL4 1PJ

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:40 - 19:00
  • Opening Hours Saturday: 06:40 - 19:00
  • Opening Hours Sunday: 08:20 - 17:50
Location

On Concourse in front of platform

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:40 - 20:20
  • Information Services Opening Times Saturday: 06:40 - 19:50
  • Information Services Opening Times Sunday: 08:20 - 17:50

Staff Help Available

  • Staff Help Available Monday to Friday: 06:40 - 20:20
  • Staff Help Available Saturday: 06:40 - 19:50
  • Staff Help Available Sunday: 08:20 - 17:50

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station - This station has step free access to the platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Accessible public telephones

Yes

No

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Please request staff assistance.

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:40 - 20:20
  • Staff help available Saturday: 06:40 - 19:50
  • Staff help available Sunday: 08:20 - 17:50

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

These are located approximatly 100m from station entrance

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

No

Seating Area

Yes

ATM

Yes

On shopping concourse adjacent to station

Currency Exchange

Yes

Refreshment Facilities

Yes

On shopping concourse adjacent the station

Shops

Yes

On shopping concourse adjacent the station

Pay Phones

Yes

Accessible Public Telephones

Yes

No

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

60 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Adjacent to platform entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

No

Find Another Station