Last updated:Today at 19:13
Train companies affected:South Western Railway
Woking station, Station Approach, Woking, Surrey, GU22 7AE
Times shown are for the main ticket office on Platform 5. The opening times for the ticket office on platform 1 are Monday to Friday 0630 - 1330. Saturday 0730 - 1430. Closed on Sunday.
In booking hall of both entrances
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Woking ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Woking.
Yes
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Yes
Wide access gate available.
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Yes
The waiting rooms on Platforms 1 and 5 are closed until further notice.
Yes
Yes
Yes
Yes
Accessible taxis are available outside both station entrances. Please ask a member of staff if you require assistance.
No
Woking Oriental Road Car Park - September 2023
6 spaces
Woking Premium Car Park - September 2023
6 spaces
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
Yes
Female toilets,Male toilets
Yes
The waiting rooms on Platforms 1 and 5 are closed until further notice.
Yes
570 spaces
6 spaces
No
No
Yes
Parking charges apply
RingGo Code 2008.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £6.40.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £19.20.
20 spaces
6 spaces
No
No
Yes
Parking charges apply
RingGo Code 2019.
Bank Holiday £9.50.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £28.50.
Yes
Yes
A coffee kiosk between Platforms 2 and 3. A cafe between Platforms 2 and 3. Starbucks on Platform 4. Vending machines on all platforms.
Yes
Yes
456 spaces
A New Cycle Hub includes 24 hour access, full CCTV coverage and maintenance tools.
Compounds
Yes
Yes
Brompton Dock0208 232 3931www.bromptondock.co.uk
Launch date October 2013
Station Forecourt (off Oriental Road).
Yes
Information to plan your onward journey is available in a printable format here
WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.nationalexpress.com/coaches
Brompton Dock0208 232 3931www.bromptondock.co.uk
Launch date October 2013