Wokingham (WKM)
Wokingham station, Station Approach, Wokingham, Berkshire, RG40 2AP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:45 - 20:35
- Opening Hours Saturday: 06:10 - 20:25
- Opening Hours Sunday: 08:00 - 18:30
Location
At the entrance to platform 2 and in the booking hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Wokingham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:45 - 23:30
- Information Services Opening Times Saturday: 05:45 - 23:30
- Information Services Opening Times Sunday: 08:00 - 20:00
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 23:30
- Staff Help Available Saturday: 06:00 - 23:30
- Staff Help Available Sunday: 08:00 - 20:00
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Wokingham.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting rooms
- Waiting rooms Monday to Friday: 05:45 - 20:35
- Waiting rooms Saturday: 06:10 - 20:25
- Waiting rooms Sunday: 08:00 - 18:30
Heated area within the booking hall. Seating is compliant with code of practice.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Set down and pick up point outside station entrance.
Accessible spaces
Not Specified
Accessible car park equipment
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 23:30
- Staff help available Saturday: 06:00 - 23:30
- Staff help available Sunday: 08:00 - 20:00
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:45 - 20:35
- Waiting Rooms Saturday: 06:10 - 20:25
- Waiting Rooms Sunday: 08:00 - 18:30
Heated area within the booking hall. Seating is compliant with code of practice.
Seating Area
Yes
Spaces
531 spaces
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Yes
Set down and pick up point outside station entrance.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.40
- Off-peak rate £4.40
- Rate per day £8.80
- Rate on Saturday £4.40
- Rate on Sunday £4.40
- Rate per week £35.50
- Rate per month £107.50
- Rate per 3 months £322.50
- Rate per year £1075.00
Notes
RingGo Code 77489.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.40.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.20.
Refreshment Facilities
Yes
Pay Phones
No
Bicycle Storage
Spaces
118 spaces
Type of Storage
Compounds, Stands & Racks
Location
Car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Forecourt
Taxi rank outside of station entrance.
Information to plan your onward journey is available in a printable format here
