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Wokingham (WKM)

Wokingham station, Station Approach, Wokingham, Berkshire, RG40 2AP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:45 - 20:35
  • Opening Hours Saturday: 06:10 - 20:25
  • Opening Hours Sunday: 08:00 - 18:30
Location

At the entrance to platform 2 and in the booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Wokingham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:45 - 23:30
  • Information Services Opening Times Saturday: 05:45 - 23:30
  • Information Services Opening Times Sunday: 08:00 - 20:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 23:30
  • Staff Help Available Saturday: 06:00 - 23:30
  • Staff Help Available Sunday: 08:00 - 20:00

Customer Help Points

Yes

Help points are available on all platforms

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Wokingham.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station - This station has step-free access to all platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Waiting rooms
  • Waiting rooms Monday to Friday: 05:45 - 20:35
  • Waiting rooms Saturday: 06:10 - 20:25
  • Waiting rooms Sunday: 08:00 - 18:30

Heated area within the booking hall. Seating is compliant with code of practice.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Set down and pick up point outside station entrance.

Accessible spaces

Not Specified



Accessible car park equipment

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 23:30
  • Staff help available Saturday: 06:00 - 23:30
  • Staff help available Sunday: 08:00 - 20:00
Customer Help Points and Meeting Point

Yes

Help points are available on all platforms

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 05:45 - 20:35
  • Waiting Rooms Saturday: 06:10 - 20:25
  • Waiting Rooms Sunday: 08:00 - 18:30

Heated area within the booking hall. Seating is compliant with code of practice.

Seating Area

Yes

Spaces

531 spaces

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Yes

Set down and pick up point outside station entrance.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.40
  • Off-peak rate £4.40
  • Rate per day £8.80
  • Rate on Saturday £4.40
  • Rate on Sunday £4.40
  • Rate per week £35.50
  • Rate per month £107.50
  • Rate per 3 months £322.50
  • Rate per year £1075.00

Notes

RingGo Code 77489.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £4.40.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £13.20.

Refreshment Facilities

Yes

Bicycle Storage

Spaces

118 spaces

Type of Storage

Compounds, Stands & Racks

Location

Car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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