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Worcester Park (WCP)

Worcester Park station, Malden Road, Worcester Park, Greater London, KT4 7NB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:50 - 18:50
  • Opening Hours Saturday: 06:50 - 18:50
  • Opening Hours Sunday: 08:00 - 15:00
Location

Near the station entrances and in the booking hall

London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Worcester Park ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from ticket office
  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:50 - 18:50
  • Information Services Opening Times Saturday: 06:50 - 18:50
  • Information Services Opening Times Sunday: 08:00 - 15:00

Staff Help Available

No

Customer Help Points

Yes

Help points are available on all platforms

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Worcester Park.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at gradient of approx 1:14 to main entrance and Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Epsom). The alternative step-free route is an additional approx. 150m walk. Lifts are open at all times trains are running. Also stepped entrances to both side from main road.

Ticket barriers and gates

No

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms
  • Waiting rooms Monday to Friday: 06:50 - 18:50
  • Waiting rooms Saturday: 06:50 - 18:50
  • Waiting rooms Sunday: 08:00 - 15:00

Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

3 spaces

Accessible car park equipment

No

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Help points are available on all platforms

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Toilets

Yes

The toilets are located in the Waiting Room on Platform 1.

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:50 - 18:50
  • Waiting Rooms Saturday: 06:50 - 18:50
  • Waiting Rooms Sunday: 08:00 - 15:00

Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice.

Seating Area

Yes

Spaces

90 spaces

Accessible spaces

3 spaces

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.20
  • Off-peak rate £3.60
  • Rate per day £7.30
  • Rate on Saturday £3.60
  • Rate on Sunday £3.60
  • Rate per week £29.10
  • Rate per month £102.90
  • Rate per 3 months £308.70
  • Rate per year £1029.00

Notes

RingGo code 2059.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £3.60.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.

Refreshment Facilities

Yes

A coffee shop at the station entrance.

Pay Phones

Yes

Public Wi-Fi

Yes

Find WiFi Hotspots around Worcester Park station

Bicycle Storage

Spaces

76 spaces

Type of Storage

Compounds & Racks

Location

Platform 1 and car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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