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Worcestershire Parkway (WOP)

Worcestershire Parkway station, Whittington Road, Norton, Worcestershire, WR7 4RD

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:00 - 20:00
  • Opening Hours,Saturday: 07:00 - 20:00
  • Opening Hours,Sunday: 08:00 - 16:30
Location

Inside main station entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Low-level accessible counter is available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:00 - 20:00
  • Staff Help Available,Saturday: 07:00 - 20:00
  • Staff Help Available,Sunday: 08:00 - 16:30

Meeting point: ticket office

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Low-level accessible counter is available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms

Unavailable

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Available on request. Speak to staff for assistance.

Impaired mobility set down/pick-up point available

Available

Accessible spaces

23 spaces

25 Electric Vehicle Parking Spaces

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:00 - 20:00
  • Staff help available,Saturday: 07:00 - 20:00
  • Staff help available,Sunday: 08:00 - 16:30

Meeting point: ticket office

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 06:00 - 23:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

Main concourse

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

Waiting Rooms

Unavailable

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

483 spaces

Accessible spaces

23 spaces

25 Electric Vehicle Parking Spaces

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £4.20
  • Rate per day £5.30
  • Rate on Saturday £4.20
  • Rate on Sunday £4.20
  • Rate per week £26.50
  • Rate per month £95.00
  • Rate per 3 months £280.00
  • Rate per year £1000.00

Notes

Disabled users free of charge when displaying a blue badge and on railway business.

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

52 spaces

Two-tier racks: 32 spaces

Stands: 20 spaces

Type of Storage

Stands & Racks

Location

Two-tier bike racks: Adjacent to main building

Stands: Woodbury Lane

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

 Not available

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