Last updated:Today at 05:33
Train companies affected:South Western Railway
Worcestershire Parkway (WOP)
Worcestershire Parkway station, Whittington Road, Norton, Worcestershire, WR7 4RD
The lifts are out of order between the platforms and the concourse at Worcestershire Parkway station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:00 - 20:00
- Opening Hours Saturday: 07:00 - 20:00
- Opening Hours Sunday: 08:00 - 16:30
Location
Inside main station entrance
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Low-level accessible counter is available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
- Staff Help Available Monday to Friday: 05:00 - 20:00
- Staff Help Available Saturday: 07:00 - 20:00
- Staff Help Available Sunday: 08:00 - 16:30
Meeting point: ticket office
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A station
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Low-level accessible counter is available
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
No
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Available on request. Speak to staff for assistance.
Impaired mobility set down/pick-up point
Yes
Accessible spaces
23 spaces
25 Electric Vehicle Parking Spaces
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:00 - 20:00
- Staff help available Saturday: 07:00 - 20:00
- Staff help available Sunday: 08:00 - 16:30
Meeting point: ticket office
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 06:00 - 23:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Main concourse
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
No
Seating Area
Yes
Operator
APCOA
- 0345 165 2030
- Pershore Road
- Norton
- Worcestershire
- WR6 4RA
- https://www.apcoa.co.uk/parking-in/worcestershire/worcestershire-parkway/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
483 spaces
Accessible spaces
23 spaces
25 Electric Vehicle Parking Spaces
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £3.80
- Rate per day £5.30
- Rate on Saturday £3.80
- Rate on Sunday £3.80
- Rate per week £26.50
- Rate per month £95.00
- Rate per 3 months £280.00
- Rate per year £1000.00
Notes
Disabled users free of charge when displaying a blue badge and on railway business.
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
52 spaces
Two-tier racks: 32 spaces
Stands: 20 spaces
Type of Storage
Stands & Racks
Location
Two-tier bike racks: Adjacent to main building
Stands: Woodbury Lane
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available
More Information
Transport Links
Bus stop at the front of the station
Taxi stand at front of station
X50 Worcester to Evesham via Pershore
Not available
