Weybridge (WYB)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Weybridge
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Outside Booking Hall Entrance
- Storage spaces
- 106
- Storage CCTV
- Yes
- Car Park
- Main
- Note
-
Weekend tickets are available from 1600 Friday £7.90
Off Peak from 1600 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 88 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.90
- Off peak rate
- £3.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £30.90
- Monthly rate
- £103.90
- 3 Monthly rate
- £311.70
- Annual rate
- £969.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Car Park
- Premium car parking season ticket holders only
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 14 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Annual rate
- £1289.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:40 - 19:00
Saturday 07:10 - 19:00
Sunday 09:00 - 18:00
- Location
-
Left of station entrance opposite taxi rank
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Variable height counter
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Weybridge ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 20:40
Saturday 06:00 - 20:40
Sunday 08:30 - 18:30
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Upper Car Park off Brooklands Road (B374)
Facilities
- ATM Machine
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station until 22:00. Please make yourself known to staff at the Ticket Gateline. After 20:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:45 - 00:20
Saturday 05:45 - 00:20
Sunday 07:00 - 00:00
Staff help available until 20:00 daily
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step-free category B station - This station has step-free access to all platforms via a ramp at a gradient of approximately 1:10, and then lifts.
- Wheelchairs available
- Yes
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