Last updated:Today at 11:38
Train companies affected:South Western Railway
Yate (YAE)
Yate station, Badminton Road, Yate, South Gloucestershire, BS37 5JF
Yate ticket office closure
The ticket office is closed until further notice.
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:00 - 11:00
- Opening Hours Saturday to Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 10:45
- Information Services Opening Times Saturday to Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:30 - 10:45
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 station - “Some step-free access to all platforms.” This station has a degree of step free access via the car park (southbound) however the northbound platform can only be accessed via a busy roadbridge and long steep ramp.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:30 - 10:45
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
112 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.70
- Rate on Saturday £2.00
- Rate on Sunday £2.00
- Rate per week £13.50
- Rate per month £45.00
- Rate per 3 months £125.00
- Rate per year £345.00
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
30 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses start/terminating at Yate: Station car park. All other buses: Bus stops on the main road
Information to plan your onward journey is available in a printable format here
