Last updated:Today at 07:56
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Aldershot station, Station Road, Aldershot, Hampshire, GU11 1HN
Advertisement
Updated: 29 March 2024, 07:59
The ticket office is located on Platform 1.
Ticket Vending Machines are located outside station near ticket office entrance.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Aldershot ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Customer Help points are located on every platform
Please contact our Customer Services Department on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Aldershot.
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.
Yes
Yes
No
No
4 spaces
Parking is chargeable for all vehicles.
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
No
Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.
Yes
207 spaces
4 spaces
Parking is chargeable for all vehicles.
No
No
No
Parking charges apply
RingGo Code 2025.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.20.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £12.60.
Yes
Yes
Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.
39 spaces
3 cycle lockers and 36 cycle stand parking spaces
Compounds, Lockers & Racks
Platform 1 and car park
Yes
Yes
There are no cycle hire facilities at this station
Station Forecourt by bus station
Taxi Rank in the station forecourt.
Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away.
Information to plan your onward journey is available in a printable format here
Advertisement