Aylesbury (AYS)
Managed by Chiltern Railways
Station facilities
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Station seating facilities
Station seating facilities The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.
The waiting area on Platform 3 is heated.
The main waiting area and platforms have accessible seating.
The shelters have perch style seating.
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Trolleys
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Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
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Shops
Aylesbury
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,wheel racks,lockers- Storage sheltered
- Yes
- Storage location
- By the car park entrance to Platform 3.
- Storage spaces
- 150
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Chiltern Railways
- Phone number
- 03456 005 165
- Address
-
Station Way West
Aylesbury
Buckinghamshire
HP20 1RU - Web address
- http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/
- Note
- Chiltern Railways Car Park prices can also be found here
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 301 with 5 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.50
- Off peak rate
- £5.50
- Saturday rate
- £5.50
- Sunday rate
- £5.50
- Weekly rate
- £32.50
- Monthly rate
- £124.00
- Annual rate
- £1288.00
-
The off peak start time is 1200 at this station.
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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At front of station.
- Accessible taxis
-
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Impaired mobility set down / pick up points available
- Yes
-
In front of station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 19:10
Saturday 06:40 - 18:10
Sunday 08:10 - 17:40
- Location
-
At station entrance.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 04:45 - 21:00
Saturday 04:45 - 21:00
Sunday 07:00 - 20:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 12:00 - 20:00
- 03456 005 165
- Customer Services
-
03456 005 165 (0830 to 1730, Mondays to Fridays)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
From the front of the station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop
- Toilets
- Yes
- Toilets Location
-
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.
The waiting area on Platform 3 is heated.
The main waiting area and platforms have accessible seating.
The shelters have perch style seating.
- Waiting rooms opening hours
-
Monday - Friday 06:00 - 22:00
Saturday 06:40 - 18:00
Sunday 08:10 - 17:30
Accessibility and mobility access
- Helpline Contact
- 03456 005 165
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 07:00 - 20:00
- Staff help available
- Yes
-
Passenger Assistance Meeting Point is in the booking office.
Staff are available to help at this station during train running hours
Turn up and go assistance is available from this station
- Staff help available opening times
-
Monday - Friday 06:00 - 19:00
Saturday 06:40 - 18:10
Sunday 08:10 - 17:40
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step Free Access Category A. Step free access to platforms via lifts.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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