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Dorridge (DDG)

Dorridge station, Station Approach, Dorridge, SOLIHULL, West Midlands, B93 8JA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:35 - 00:05
  • Opening Hours,Saturday: 06:20 - 00:05
  • Opening Hours,Sunday: 09:20 - 23:50

Dorridge is in West Midlands Zone 5

Location

On  Platform 1.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

 On Platform One (London direction).

Height adjusted ticket office counter

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:35 - 00:05
  • Information Services Opening Times,Saturday: 06:20 - 00:05
  • Information Services Opening Times,Sunday: 09:20 - 23:50

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:35 - 00:09
  • Staff Help Available,Saturday: 06:20 - 00:08
  • Staff Help Available,Sunday: 09:20 - 23:51

Passenger Assistance Meeting Point is in the booking office.

If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.

Customer Help Points

Yes

Customer Services Notes

03456005165

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A. Step free access to platforms via lifts.

Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

 On Platform One (London direction).

Height adjusted ticket office counter

Unavailable

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Sunday: 06:00 - 17:00

The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.

Seating area

Available

Induction loop pay phones

Available

none

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Available

Marked taxi stopping bay

Accessible spaces

5 spaces

Accessible parking bays are located at the side of the main station building.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:35 - 00:09
  • Staff help available,Saturday: 06:20 - 00:08
  • Staff help available,Sunday: 09:20 - 23:51

Passenger Assistance Meeting Point is in the booking office.

If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Available

Accessible toilets on platforms 1

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Sunday: 06:00 - 17:00

The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.

Seating Area

Available

Operator

Solihull Metropolitan Bourough Council

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

104 spaces

Accessible spaces

5 spaces

Accessible parking bays are located at the side of the main station building.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Marked taxi stopping bay

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Available

Public Telephones

No

Accessible Public Telephones

Available

none

Public Wi-Fi

Available

Find WiFi Hotspots around Dorridge station

Bicycle Storage

Spaces

30 spaces

.

Type of Storage

Stands & Lockers

Location

next to the waiting room on Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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