Hedge End (HDE)

Managed by South Western Railway 

 
Hedge End station
Stroudley Way
Hedge End
Hampshire
SO30 2RZ
 

Station facilities

  • Station seating facilities

    Station seating facilities

    In main station building. 

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Hedge End

Stations made easy

Route planning around the station including maps and platforms

Show [HDE] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage spaces
54

5 cycle lockers and 26 cycle stand parking spaces

Storage CCTV
Yes
Car Park
Council Managed Car Park
Operator
Local Council (Eastleigh)
Phone number
0345 6000 650
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
96  with 4 accessible spaces available
Accessible car park equipment
 
Free of charge
No
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 12:30
Saturday 08:00 - 12:30
Sunday Closed
Public Holidays 08:00 - 12:30
Location

Outside entrance to Ticket Office

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Hedge End ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons. 

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 06:15 - 12:30
Saturday 08:00 - 12:30
Sunday Closed
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hedge End.

Please click here for details on lost property and how to register a lost item.
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station forecourt off Stroudley Way

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Hedge End station

Toilets
No
Waiting Rooms
Yes
Waiting rooms location

In main station building. 

Waiting rooms opening hours
Monday - Friday 06:30 - 13:00
Saturday 06:30 - 13:00

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
No
Step free access coverage
No
Step free access note

Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.

For step-free access from London please travel to nearby Fareham. 

Please be aware that this station has no tactile paving on the platform edge.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Eastleigh; 

Station Map

 
Station plan

View larger version
Stations made easy
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