Henley-on-Thames (HOT)
Managed by Great Western Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
-
Shops
Henley-on-Thames
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Car park
- Storage spaces
- 4
- Storage for 10 cycles. Please note cycles can be carried on our trains free of charge restriction apply.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
-
-
- Web address
- http://www.apcoa.co.uk
- Note
-
Station car parking on both sides of station approach.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 280
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
Parking is free for valid blue badge holders.
Step free access from the car park to the station.
- Free of charge
- No
- Daily rate
- £5.00
- Weekly rate
- £19.50
- Monthly rate
- £75.00
- 3 Monthly rate
- £220.00
- Annual rate
- £750.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Accessible taxis
- Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
- Airport
- Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 13:00
Saturday 07:00 - 13:00
Sunday Closed
- Location
- Outside the Station Entrance.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:00 - 13:00
Saturday Closed
Sunday Closed
- Customer help points
- Yes
- Lost Property
- Yes
-
Please register your lost property using the form at GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- Public telephones are not accessible
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance. Please note station is staffed part time only.
- Staff help available opening times
-
Monday - Friday 06:00 - 13:00
Saturday 07:00 - 13:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free category A station – This station has step-free access to all platforms / the platform.
Level access to ticket office and onto single platform. - Wheelchairs available
- No
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