Henley-on-Thames (HOT)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities In ticket hall -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Henley-on-Thames
Getting to and from the station
Bicycle parking
Stands and racks
- Storage sheltered
- Yes
- Storage location
- Car park adjacent to station entrance
- Storage spaces
- 68
- Please note cycles can be carried on our trains free of charge restriction apply.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton bike hire available from self service machine
- Car Park
Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
Station Approach
off Station Road
Oxfordshire
RG9 1AY - Web address
- http://www.apcoa.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 280 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
Parking is free for valid blue badge holders.
Step free access from the car park to the station.
- Free of charge
- No
- Daily rate
- £4.60
- Weekly rate
- £23.00
- Monthly rate
- £78.00
- 3 Monthly rate
- £227.00
- Annual rate
- £775.00
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- Yes
- Accessible taxis
- Accessible taxis are available
- Impaired mobility set down / pick up points available
- Yes
- Set- Down / Pick up Points are available at the station entrance
- Airport
- Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 13:00
Saturday 07:00 - 13:00
Sunday Closed
- Location
- Outside the Station Entrance.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:00 - 13:00
Saturday - Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Station car park
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Connect to "GWR Free Station WiFi"
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
- In ticket hall
- Waiting rooms opening hours
-
Monday - Friday 07:00 - 13:00
Ticket office hours
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- Meeting point: Next to help point on the platform.
- Staff help available opening times
-
Monday - Friday 06:00 - 13:00
Saturday 07:00 - 13:00
Sunday Closed
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Step free Category A station. This station has step free access to the platform.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
No